Our new consultation system — Engage Consult

McGlone Practice will be starting a new online consultation system, Engage Consult on Wednesday 12 June 2024. You will be able to contact us about most matters online including more urgent problems (with access to face-to-face assessment and treatment if needed) without having to wait on the phone.

Ask for help from your GP online. It’s simple, secure, and quick.

Long Term Conditions

Long Term Conditions (LTC) are health conditions that can impact on a person’s life, and may require ongoing care and support. We organise appointments and provide support for people who have an LTC by putting in place a way of working called ‘Care and Support Planning’.

What is care and support planning?

This way of working aims to give you the opportunity to get more out of your annual review appointments by reorganising the way things happen and giving you more information before you see one of our Nurses. It should help you talk about:

  • What support you may need
  • What is important to you
  • What you can do to look after your health and stay well

Who is it for?

Any patient who has a Long Term Condition (LTC).

The Benefits

This way of working is nearly always preferred by patients. It will help both you and our Nurse make the best use of the time you have in your care and support planning appointment.

What happens first?

A Medlink screening text message will be sent to your mobile phone for completion. This should be returned electronically to the practice for reviewing by the Practice Nurse or Healthcare Assistant. You may be asked to attend the surgery to have a number of tests done with a Practice Nurse or Healthcare Assistant. The tests may include a blood test (non-fasting), weight, blood pressure and, if you’re diabetic, a foot check.

What happens next?

Your test results from this appointment will be reviewed by the GP or Practice Nurse and discussed with you via telephone or face to face appointment if required.

There are a number of services that can help you when it comes to looking after yourself if you have the following Long Term Conditions – Diabetes, Chronic Heart Disease, (CHD), Cardiovascular Disease (CVD) or Chronic Obstructive Pulmonary Disease (COPD).