Our new consultation system — Engage Consult

McGlone Practice will be starting a new online consultation system, Engage Consult on Wednesday 12 June 2024. You will be able to contact us about most matters online including more urgent problems (with access to face-to-face assessment and treatment if needed) without having to wait on the phone.

Ask for help from your GP online. It’s simple, secure, and quick.

Extended Opening Hours

We recognise that sometimes it is not easy to see us during working hours. We therefore offer a range of routine and review appointments available from 07:30-08:30 and 17:30-18:30.

Extended access service

The aim of this service is to offer a greater range of appointments for routine problems. The types of problems that can be seen by the extended access service are similar to those that can be pre-booked during normal working hours.

This service is for routine medical conditions and is not an emergency service. The service is limited as doctors will be restricted in their physical examination of patients, and scope to arrange investigation. (This is because of the absence of practice nursing/treatment room services and lab service pick-up, which the Scottish Government has decided not to fund).

Patients might not be able to have blood tests, smear tests or an intimate examination requiring assistance from a chaperone, any chronic disease management review, or dressings or ear syringing, and may have to return for a day-time appointment if these services are required. Young children and the elderly who require to be brought to the surgery by working family members will also be welcome to these appointments.

If you become unwell after 6:00pm please call NHS 24 as usual on 111.

Extended access booking

Appointments for the extended access service are booked by calling the surgery reception.